Frequently
Asked Questions

Dress for the weather! We know how quickly weather can change, so it's always wise to bring more layers than you think you'll need (such as rain jacket, long sleeved shirts and pants...)

Recommend to bring: 

• Comfortable non-cotton (quick dry) clothing 

• Towel

• Footwear that can get wet

• Sunscreen 

• Water bottle 

• And a change of clothes for post-paddle

Plan to arrive 10-15 minutes before your start time. This will help ensure all paperwork is completed and everyone's ready to go, to get the most out of your lesson.

Passionate Instructor

I'm passionate about paddle boarding, and passionate about introducing this amazing sport to everyone else! With advanced training and instructor certification with Paddle Canada, we'll have you paddle boarding in no time. And we'll have fun doing it!

The Best Gear

Learning to stand up paddle is much easier if you start with stable boards. We bring only quality irockersup.ca paddle boards to your lessons. iRocker brand boards are selected for maximum stability to facilitate ease of learning for beginner and novice paddlers.

Read more About Experience SUP

Class sizes are small to create a better experience for all, but this makes last minute changes a challenge.  Advance notice is much appreciated if you need to cancel any of our sessions. 

i)  Bookings cancelled with 7 days notice: 100%  refund (less 10% admin fee) or full credit toward a future session with Experience SUP

ii)  Less than 7 days notice: Credit only towards a future scheduled session in the current SUP season, as per availability

iii)  Less than 48 hours notice of event start time: Sorry, no refunds or credits will be issued

NOTE: If payment is made by e-transfer, admin fee is waived

In the event of a cancellation by Experience SUP due to unsafe weather conditions or other factors, lesson will be rescheduled or a full refund will be issued.  Safety is our #1 priority.

 Prior to booking, it's important for you to review the waiver and agree to its terms. 

Adults: All adult participants 18+ must complete the Paddle Canada Waiver prior to participating in any programs with us. 

Youth: All youth under the age of 18 years old must have a parent or legal guardian complete a Parental Consent form and the Paddle Canada Waiver for their child prior to participating in any programs with us. Youth under 16 years of age must weigh at least 35 kg (77 lbs) and participate with a parent or guardian. 

No! Paddle boarding is great fun whether you stand, sit or kneel on your board. Our goal is to facilitate learning at your pace! We want you to be comfortable at each stage of the process as you gain confidence and advance your skills. Did you know that even SUP pros sit and kneel sometimes when they paddle? These aren't just beginner positions. 

Even though you'll be attached to your board by a leash and will wear a life jacket at all times while on the water, paddle boarding is a water sport. Learning to SUP with basic swimming skills (at minimum) keeps you safer and helps ensure your experience is more enjoyable. Confidence with swimming also reduces fear of falling into the water, which isn't an unusual part of the learning process.

Lessons run rain or shine. 

However, safety is our number 1 priority.  So if weather conditions (in particular wind/lightening) are deemed to be unsafe for paddle boarding, we'll cancel the lesson. This may be within an hour of start time. Even if it's sunny and warm, conditions may not be safe to be on the lake. In the case of weather-related cancellations, we'll reschedule your session for a different date or provide a full refund.